We collect information in two ways: directly from you when you submit a form or request, and automatically through standard web technologies when you browse the Site.

Information you provide directly

When you contact us, request the Maristan Guidebook, register for a training or workshop, or submit a blog post, you may provide:

• —Your name and email address
• —Phone number (where requested)
• —Details about your inquiry or message
• —Content you choose to submit, such as blog posts or feedback

We do not collect payment information directly. Donations are processed through secure third-party processors that operate under their own privacy policies.

Information collected automatically

When you visit the Site, we automatically collect limited technical information including your IP address, browser type, operating system, pages visited, time spent on pages, and referring URLs. This data is collected through web server logs and analytics tools and does not identify you personally.

We use the information we collect to:

• —Respond to your inquiries and connect you with appropriate clinical services or programs
• —Deliver resources, updates, or program information you have requested
• —Process registrations for trainings, workshops, and educational events
• —Improve the usability, content, and accessibility of our website
• —Understand how visitors engage with our resources and services
• —Comply with legal obligations and protect the safety of our community

We do not sell, rent, or trade your personal information to third parties for commercial or marketing purposes. We will only contact you for purposes related to your inquiry or a service you have opted into.

We share your information only in limited, clearly defined circumstances:

• —With licensed clinicians affiliated with Maristan Clinic, when you submit a clinic inquiry, for the purpose of scheduling or intake
• —With trusted service providers — such as email delivery platforms or analytics services — who help us operate the Site and programs, under written confidentiality agreements
• —When required by law, court order, subpoena, or government regulation
• —In connection with a merger, acquisition, or organizational restructuring, where the successor entity agrees to honor this policy

We do not sell or disclose your personal information to advertisers, commercial data brokers, or unaffiliated third parties.

Our website uses cookies — small text files stored on your device — and similar tracking technologies. We use two categories of cookies:

• —Essential cookies: Necessary for the Site to function properly. These cannot be disabled without affecting core functionality.
• —Analytics cookies: Used to understand how visitors navigate our pages and which resources they engage with. We use Google Analytics for this purpose, which processes data under Google’s own privacy terms.

You can disable cookies through your browser settings at any time. Please be aware that doing so may affect some features of the Site. Most browsers also allow you to opt out of analytics tracking specifically.

We implement reasonable technical and organizational safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction. Our website is served over an encrypted HTTPS connection, and access to collected data is restricted to staff and service providers with a legitimate need.

That said, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security and encourage you not to share sensitive personal health information through our general contact forms.

We retain personal information only as long as necessary to fulfill the purposes described in this policy or as required by applicable law. When data is no longer needed, we securely delete or anonymize it.

Depending on your location, you may have certain rights regarding your personal information, including the right to:

• —Access the personal information we hold about you
• —Request that we correct inaccurate or incomplete information
• —Request deletion of your personal information
• —Opt out of marketing or informational emails at any time by clicking "unsubscribe" in any email we send
• —Request that we limit or stop processing your information in certain circumstances

To exercise any of these rights, please contact us through our contact page. We will respond within 30 days. We may ask you to verify your identity before fulfilling certain requests.

The Site and its general web forms are not directed to children under the age of 13. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has submitted information to us, please contact us immediately and we will take prompt steps to delete that information.

Maristan does provide youth therapy services through the Maristan Clinic. These services are initiated and consented to by parents or legal guardians and are governed by a separate clinical agreement.

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or applicable law. When we do, we will revise the “Last updated” date at the top of this page.

We encourage you to review this policy periodically. Continued use of the Site after an updated policy is posted constitutes your acceptance of the changes. For material changes that significantly affect how we handle your information, we will make reasonable efforts to notify you — for example, via a notice on the Site.

If you have questions, concerns, or requests regarding this Privacy Policy or the way we handle your personal information, please reach out through our contact page. We take privacy inquiries seriously and will respond as quickly as possible.

If you believe your privacy rights have been violated and we have not addressed your concern adequately, you may also have the right to lodge a complaint with your local data protection authority.